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Have questions? We're here to help. Reach out to us using any of the methods below.
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Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24-48 business hours. If you don't receive a response within this timeframe, please check your spam folder or try contacting us again.
Do you provide debt relief services directly?
No, GotDebt.com is an educational platform and resource hub. We provide free calculators and information, and connect you with reputable third-party debt relief companies. We do not provide debt settlement, credit counseling, or legal services directly.
Are your calculators and resources really free?
Yes! All of our calculators, tools, and educational content are 100% free to use. We never charge consumers for accessing our resources.
How do you make money?
We participate in affiliate marketing and may receive compensation when you connect with debt relief service providers through our platform. See our Affiliate Disclosure for complete transparency.
Can you recommend a specific debt relief company?
While we partner with reputable companies, the best choice depends on your specific situation. We encourage you to use our calculators, research your options, and contact multiple providers to find the best fit for your needs.
I'm having technical issues with a calculator. What should I do?
Please email us at [email protected] with details about the issue, including which calculator you're using and what error you're experiencing. Screenshots are helpful!
Do you offer one-on-one debt counseling?
No, we do not provide personal financial advice or counseling. Our platform offers educational resources and tools to help you understand your options. For personalized advice, we recommend consulting with a certified credit counselor or financial advisor.
How do I know if a debt relief company is legitimate?
We only partner with companies that meet our standards, but you should always do your own research. Check BBB ratings, read reviews, verify state licensing, and never pay upfront fees before services are rendered.
Other Ways to Connect
For specific inquiries, you can also reach us at:
- Privacy Concerns: [email protected]
- Legal Questions: [email protected]
- Media Inquiries: [email protected]
Please Note: We do not accept phone calls at this time. Email is our preferred method of communication and ensures we can provide you with accurate, detailed responses.